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When delivering outside Finland we use  Itella Express and Mini. All orders that are sent outside the EU region will have customs clearance note CN22 or CN23 and the order invoice with required tariffs attached to them.

It is advised to choose the delivery addressees according to the whereabouts of the consignee during business hours.

If you experience any difficulties with your parcel delivery contact our customer service.

Deliveries in Finland »

Country specific restrictions

Note! Please take a look at your country specific import restrictions before ordering.
Finnish Postal service country information »

Delivery costs

The shipment is priced according to the delivery address and weight or volume weight  (1 m3 = 250 kg). Itella parcels are priced always on the starting kg.

You can see the delivery costs of the products in your shopping cart to your country in the Delivery methods page. Click Checkout to access the Delivery method page. (Note: even if you click checkout you do not have to confirm your order but can continue shopping or remove all contents of your shopping cart.)

When selling and shipping products outside the EU, the recipient of the product is responsible for local taxes, toll fees and other such payments.

Delivery times

The delivery time of your order is made up of two parts; process time and transport time.

The processing time of your order can vary depending of the availability of the products in the order, but primarily all orders are shipped within 7-10 business days of from receiving the order. On stock items will be shipped out in 1-3 days. Sinn watch orders take up to 14-30 week days to deliver.

The transportation time of the shipment depends on the package and the address country. Scroll down to see estimated times of each transport method. 

(Possible customs handling is not included in the delivery time estimates!)

Express

Especially for packages that are in a hurry. Express -parcel offers cost effective transportation to over 180 countries. Express -parcel packages are always transported through the fastest available routes, separate from the normal postal traffic. (ex EMS)

Dimensions and weight

  • Minimum size: 18 cm x 27 cm

Estimated delivery times

  • Europe: 1-3 business days (excluding the date of dispatch)
  • Rest of the world: 3-8 business days (excluding the date of dispatch)
  • Country specific information can be found at the Finland Post Corporation website).

(Possible customs handling is not included in the delivery time estimates!)

Mini

As Mini -letter parcel, you can send documents, small items or printed matter exceeding the dimensions and weight of standard letters. 

Dimensions and weight

  • Maximum weight: 0.5 kg

Estimated delivery times

  • Nordic countries: 6-8 business days (excluding the date of dispatch)
  • other European destinations: 8-10 business days (excluding the date of dispatch)
  • other parts of the world: 10-15 business days (excluding the date of dispatch)
  • Country specific information can be found at the Finland Post Corporation website).

(Possible customs handling is not included in the delivery time estimates!)

Tracking

All deliveries except the Mini -letter parcel can be tracked based on the address label's item code at Finnish postal service Item Tracking -webpage.

The item code will be sent to a customer by email after the parcel has been sent.

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